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Corporate Policies

CDL is committed to upholding good corporate governance and business integrity in all its business activities. The CDL corporate policy framework provides guiding principles on business conduct and ethics embraced by all employees, and establishes the Company’s strategy for ensuring a sustainable business.

Corporate Policies
Whistle-blowing Policy
Anti-Corruption, Fraud and Competition Policies
Personal Data Policy

Sustainability Policies
Environmental, Health and Safety (EHS) Policy
Human Rights Policy
Climate Change Policy

Whistle-blowing Policy

Within the organisation, this commitment is translated into cultivating the values of openness, integrity and accountability amongst all CDL employees. CDL has a Whistle-blowing Policy to ensure that arrangements are put in place to allow whistle-blowers (including employees and non-employees) to raise concerns over a breach of these standards, highlight incidents of malpractice or wrongdoings within the Company.

This Policy applies to any wrongdoing or suspected wrongdoing/fraud involving employees as well as CDL's business associates including consultants, vendors, contractors and/or any other parties with a business relationship with CDL.

In line with this commitment, dedicated communication channels have been established and the available communication channels to choose from are as follows:

Communication Channels to CDL Ethics Officer
Email:cdl.whistleblowing@cdl.com.sg
Calls From:Countries of OperationsToll-free numbers
Singapore1-800-226-1706
China400-120-2930
Thailand001-800-658-293

Postal address:CDL Ethics Officer
 36 Robinson Road
 #19-01 City House
 Singapore 068877

Click here to read our Whistle-blowing Policy.

Anti-Corruption, Fraud and Competition Policies

In line with the Board’s commitment to maintain high ethical standards which are integral to our corporate identity and business, the Company has the following corporate policies in place:

(i) Anti-Corruption Policy
This sets out the responsibilities of the Group companies and of each employee in observing and upholding CDL’s position against all forms of corruption, bribery and extortion. The Anti-Corruption Policy also provides information and guidance to employees on how to recognise, address, resolve, avoid and prevent instances of corruption, bribery and extortion which may arise in the course of their work.

Click here to read the Anti-Corruption Policy.

(ii) Fraud Policy
The Fraud Policy provides guidance on actions which may constitute fraudulent conduct and highlights the importance of the implementation, maintenance and compliance with the internal controls framework of the Group and its policies and procedures.

Click here to read the Fraud Policy.

(iii) Competition Policy
The Competition Policy sets out CDL’s policy to compete fairly and ethically in the conduct of business in all of its markets, and in compliance with the competition laws which apply to the Group’s business activities. This policy seeks to educate and improve the knowledge and understanding of CDL’s employees on anti-competitive practices and acts of abuse of dominant position which are prohibited, and to provide direction and guidance to employees in their relationships and communications with competitors and customers.

Click here to read the Competition Policy.

Personal Data Policy

Your personal data is important to us!

The purpose of the CDL Personal Data Policy is to inform you of how CDL manages personal data which is subject to the Singapore Personal Data Protection Act (No. 26 of 2012) ("the Act"). Please take a moment to read the CDL Personal Data Policy so that you know and understand the purposes for which we collect, use and disclose your personal data.

If you:
  1. have any questions, complaints or feedback relating to your Personal Data or our Personal Data Policy;
  2. would like to withdraw your consent to our use of your Personal Data as set out in our Personal Data Policy; or
  3. would like to obtain access and/or make corrections to your Personal Data records under our control or in our possession,
please contact CDL as follows:
Email:personaldata@cdl.com.sg
Call:6877 8228
Postal:Data Protection Officer
 City Developments Limited
 36 Robinson Road
 #20-01 City House
 Singapore 068877


Sustainability Policies

Environmental, Health and Safety (EHS) Policy
For over a decade, CDL has been advocating environmental sustainability in Singapore's built environment. We make it our business to take concerted efforts towards preventing pollution on the environment and striving to apply environmentally-friendly practices in our operations.

To this end, the EHS Policy was established in 2003. This sets the strategic direction for all departments and employees towards creating a "Green & Safe" corporate culture, conserving resources and preventing pollution.

Click here to read our EHS Policy.

Human Rights Policy
CDL believes in upholding fundamental principles of human and workplace rights in places where we operate. Since 2005, we have been a signatory to the United Nations Global Compact's principles on Human Rights and Labour, and are guided by international human rights principles as derived from the Universal Declaration of Human Rights and the International Labour Organization's Declaration on Fundamental Principles and Rights at Work. Beyond our compliance to the local government's policy and national legislation in protecting human rights, we are committed to respecting human rights in all aspects of our stakeholder engagement such as equitable employment practices, non-discrimination, fair welfare and compensation, as well as workplace health and safety within our developments.

Click here to read our Human Rights Policy.

Climate Change Policy
The threat of climate change is real. As Singapore’s property pioneer and leading green developer, CDL recognises the crucial role it has to play in mitigating the effects of climate change. In line with our corporate social responsibility strategy and our commitment to “Conserve as We Construct” since 1995, we are dedicated to achieving low carbon operations with reduction targets set at 22% in 2020 and 25% in 2030. Recognising that a sizeable proportion of our carbon footprint lies outside our business operations and direct control, we actively engage our supply chain and stakeholders to mitigate climate impact and to add value to the communities in which we operate.

At CDL, we are committed to not only minimising the environmental impact of our business operations, but also to changing mindsets and promoting environmental conservation amongst the community. Our efforts to mitigate climate change include:
  • Reducing energy consumption through energy-efficient fixtures, green building design and renewable energy adoption
  • Adopting sustainable materials and methods to reduce material waste and the use of natural resources
  • Tracking, reporting and managing all aspects of our sustainability performance in our core business
  • Advocating responsible practices along our supply chain and amongst internal and external stakeholders
  • Partnering industry players and policy makers to develop policies and innovations for sustainable building
Click here to read our Climate Change Policy.

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